Terms of Use And Refund Policy
1. Acceptance of Terms. By utilizing any services provided by Rizeover, you explicitly agree to adhere to and be bound by these Terms of Use. These terms govern your access to and use of our services, encompassing but not limited to digital marketing, video production, SEO, and advertising.
2. Services Overview. Rizeover offers a diverse range of digital marketing services, including but not limited to social media management, video production, search engine optimization (SEO), and online advertising. The specific scope and details of the services will be clearly defined in a separate service agreement furnished prior to the commencement of work.
3. Client Responsibilities.
· Clients must provide timely access to essential information, personnel, and resources necessary to fulfill the scope of services.
· Clients are responsible for reviewing and approving all work, deliverables, and campaign strategies in a timely manner.
· Any delays attributable to the client, including failure to provide necessary information or approvals, may result in adjusted timelines and additional charges.
4. Intellectual Property.
· All content, including videos, graphics, text, and other materials created by Rizeover, constitutes the intellectual property of Rizeover unless otherwise stipulated in writing.
· Upon full payment, Rizeover grants the client a non-exclusive, non-transferable license to utilize the deliverables for the intended purpose outlined in the service agreement.
5. Confidentiality. Both parties agree to maintain the confidentiality of any proprietary information, trade secrets, or business practices disclosed during the project. This confidentiality obligation persists beyond the termination of the business relationship.
6. Limitation of Liability.
· Rizeover shall not be held liable for any indirect, incidental, or consequential damages arising from or related to the use of our services.
· Our total liability to the client for any claim associated with the services provided is restricted to the amount paid for those services.
7. Termination of Services.
· Either party may terminate the service agreement with a 30-day written notice. Any work completed up to the termination date will be invoiced and is payable by the client.
· In instances of non-payment, breach of terms, or client misconduct, Rizeover reserves the right to terminate the agreement immediately without prior notice.
Refund Policy
1. Service Fees. All fees remitted to Rizeover for services rendered are non-refundable. This encompasses, but is not limited to, deposits, milestone payments, and final project payments.
2. Non-Refundable Payments.
· Deposits:Deposits paid to secure services are non-refundable.
· Milestone Payments: Payments made upon completion of project milestones are non-refundable.
· Final Payments: Final payments for completed projects or services are non-refundable.
3. Cancellation by Client.In the event that a client elects to cancel a project or service prior to completion, no refunds will be issued for any payments already made. The client is accountable for payment for any work completed up to the point of cancellation.
4. Service Dissatisfaction.If the client is dissatisfied with the services provided, Rizeover will exert reasonable efforts to address and rectify the issues. Nevertheless, dissatisfaction does not entitle the client to a refund of any payments made.
5. Force Majeure. Rizeover is not liable for any delay or failure to fulfill its obligations due to circumstances beyond its control, including but not limited to natural disasters, acts of war, government regulations, or other unforeseen events. In such cases, no refunds will be issued.
By engaging with Rizeover, you acknowledge and consent to these Terms of Use and the No Refund Policy. If you have any inquiries or require further clarification, please contact us prior to proceeding with any service agreements.and sales while keeping your advertising budget in check.
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